Cancellation policy

Welcome to Charming Suite Napoli Vomero.

We aim to offer our guests the utmost clarity and flexibility regarding cancellations.

Cancellations for bookings made directly through our website

For bookings made directly through our website:

*   free cancellation is available up to 7 days prior to the check-in date;

*   for cancellations made within the 6 days preceding check-in, 50% of the total booking amount may be charged;

*   in the event of a no-show, the total booking amount will be charged;

*   in the event of early departure, no refund is provided for unused nights.

Cancellations due to special circumstances

In the event of cancellation due to special circumstances, we invite guests to contact us directly.

We will carefully evaluate each individual situation and, whenever possible, seek a mutually agreeable solution.

Bookings made via online platforms or travel agencies

For bookings made via online platforms or travel agencies, the specific cancellation policies stated on the platform used at the time of booking apply.

Thank you for choosing Charming Suite Napoli Vomero.

We remain at your disposal for any clarification regarding your booking.